My son had an interesting assignment in his religion class and like so many other things that I come across I believe there is a lesson in it to be shared.

The assignment was to write a paragraph about an unrecognized saint.  Someone who they thought embodies the spirit of a saint.

This was my son’s submission:  Milton.pdf

DON’T PROCEED UNTIL YOU’VE READ THE ABOVE LINK – I mean it!

So that’s right.  My son’s unrecognized Saint was his Waiter on a Disney Cruise – Milton.  And by the way that cruise was two years ago.  This single Disney employee created such a positive experience for my son that two years later he still remembers him.

Is there any doubt that Aiden will be a fan of Disney for the rest of his life?

Are you creating positive indelible experiences for your customers/members?

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