If You Can’t Get The Job Done …
How long did it take to build an aircraft carrier in 1943? 16.5 Months.
Milton – The Best Disney Character of All
My son had an interesting assignment in his religion class and like so many other things that I come across I believe there is a lesson in it to be shared. The assignment was to write a paragraph about an unrecognized saint. Someone who they thought embodies the spirit of a saint. This was my…
You Gotta Say Something
Read this blog long enough and you’ll hopefully see my given talent. No it’s not the writing; unless you happen think that’s my talent …. then if so, you have my undying gratitude for your seemingly low standards. It’s also not my uncanny ability to identify actors just by their voices which happens to be…
Timing is Everything
Sometimes you’ve got to wait till the circumstances are more conducive to your goal … Today, Lauren called and said she was having a problem with phone AND she couldn’t access the internet. I asked and she said she had already restarted the Cable Modem, So I called Time Warner Cable to see if there…
Ride the Lightning? That will be $29, please!
Yesterday Apple announced the release of the iPhone 5 which included the revamping of the power and sync connection from a 30 PIN socket to a new branded socket called Lightning. This represents the first time Apple has changed the connector that has existed for 9 years to connect their devices to everything from chargers…
Teleflora – An Epic Social Media #FAIL – Updated!
Three weeks ago red blooded American males were gathered around our TV’s in celebration of that most American event called the Superbowl. The game of course is not only celebrated for the football that will be played, but for the foods that are eaten and the commercials that are run. Early in the first quarter…
“You Gotta Cover Your Ass”
…. that is the advice I saw a grizzled vet pass on to a new employee over lunch on his first day in the office, “You gotta cover your ass in this job!”. My first thought was “I’m glad they don’t work at my credit union.”. My second was what terrible advice to provide to…
Handling A Customer Problem Needs to Be Your Priority
So on May 28th, I took took the Celica in for an oil change to Jiffy Lube Store # 2741 in Garner, NC. I also needed get a state inspection for my upcoming registration so I asked that they also perform that. They performed all the necessary work very quickly and provided me with my…
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Geek Squad Agent’s Pledge
I’m reading Practically Radical by William C. Taylor and one of the interesting things he mentions is the Geek Squad Agent Pledge. The pledge which each Agent is expected to sign says – I will: 1. Never violate the trust of one of my clients or disrespect their property. 2. Never say, “I don’t…
I’m no Toys ‘R’ Us Kid
Aiden got a present from a family member who lives out of town for Christmas and unfortunately it did not work. It clearly came from Toys ‘R’ Us so we swung by to Exchange it for another this afternoon. As we approached the Service Desk they had not one but two 8 1/2 by 11 pieces of…
ManagementBytes 
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